How much does it cost to use Alt?
Managing and tracking your Portfolio on Alt is free. Vault fees are $5 per card which includes storage and insurance. All investment-grade PSA, BGS, and SGC graded cards will have this fee waived. Non-investment grade includes: Grades 7 or below and less than $100 in Alt Value, Authentic only, Qualifiers (OC/MC/etc.) You can outtake your cards anytime. Sellers pay a fee on transactions: 1.5% of the total sale price.
How do I upload my collection?
When you send your cards to the Vault, they will be professionally photographed, valued and automatically uploaded to your portfolio. To manually upload assets, click the blue ‘+’ button on the right-hand side of your portfolio. You can enter cards via their PSA, BGS, or SGC cert number, or search by card name and then enter additional information like source and cost basis.
How is Alt Value calculated?
Alt Value is calculated by using a combination of data and systematic market knowledge. When we have a lot of data (e.g. base prizms), the value will be more similar to the average of recent transactions. However when data is sparse, we leverage comparables and use them as anchors to price the card, similar to how an expert in the hobby would do so themselves. The valuation model is updated daily.
Why is there a delay in populating Alt Value?
There is occasionally a delay in pricing assets that are rare, vintage or are new additions to the Alt asset universe. If there is an * in place of an Alt Value then our model is still valuing your asset. Click "Edit" next to the Alt Value to manage the valuation yourself.
Is there a way to edit the name of a card after upload?
We use a standard naming convention so you may not be able to edit the name of a card. If you think a name needs to be edited please reach out to our support team via chat or firstname.lastname@example.org.
What do the lock/unlock icons mean?
The lock/unlock icon indicates whether the card is stored in the Vault. If you’re interested in this feature, click here for more information.
Can Alt Value be listed in another currency?
At this time we cannot support other currencies.
Can I share my portfolio with others?
Yes! The Showcase is your digital storefront and gives you the ability to share your current listings from Exchange and cards with images from your Portfolio with the public via your unique URL.
I am unable to add an asset. Can you help?
Please send the card details or cert number through chat or to email@example.com and we can help.
How can I view cards I put in my collection?
If you navigate to the bottom half of the screen on the ‘Portfolio' page, you can view your collection as line items, with images and details, or as a gallery by toggling between buttons. If you click ‘Manage Showcase’, you can configure which cards are viewable to others.
How many assets can I have in my portfolio?
Alt has customers with thousands of assets, and we are happy to accommodate your large collection.
How do I correct an Alt Value that does not seem accurate?
If you ever see an asset that seems mis-priced, you can request a re-price via chat support or by emailing firstname.lastname@example.org by providing any reasoning or comparable sales.
What asset types can I upload to my Portfolio?
For our Exchange, Alt currently supports any cards graded by PSA, BGS or SGC from any sport or game. For the Portfolio Management and Vault services, we also support raw cards from basketball, football, baseball, soccer, hockey, and Pokémon in addition to those graded by PSA, BGS or SGC. If you send raw cards to our Vault, we can help you get them graded by PSA. We are continuing to add support for more cards, so please feel free to provide feedback on which card types are most important to you.