How much does it cost to use Alt?
Managing and tracking your Portfolio on Alt is free. After your first 3 calendar months of free storage, there is a 0.39% annual fee based on the Alt Value of your portfolio, billed monthly. This equates to 0.0325% per month. There is a $3 minimum fee for all cards which will appear on your first billing statement. You can review charges on a per-item basis before being billed each month on your monthly invoice, and if there are any questions or disputes you can email email@example.com. Only sellers pay a fee on transaction: 1.5% of total sale price.
How do I upload my collection?
When you send your cards to the Vault, they will be professionally photographed, valued, and automatically uploaded to your portfolio. To manually upload assets, click the blue ‘add asset’ button on the right hand side of your portfolio. You can enter cards via their PSA or BGS cert number, or search by card name and then enter additional information like source and cost basis. For bulk upload from a spreadsheet, email firstname.lastname@example.org.
How is Alt Value calculated?
Alt Value is calculated by using a combination of data and systematic market knowledge. When we have a lot of data (e.g. base prizms), the value will be more similar to the average of recent transactions. However when data is sparse, we leverage comparables and use them as anchors to price the card, similar to how an expert in the hobby would do so themselves. The valuation model is updated daily.
Why is there a delay in populating Alt Value?
There is occasionally a delay in pricing assets that are rare, vintage, or are new additions to the Alt asset universe. These items will display an Alt Value within 4 business days. If there is an * in place of an Alt Value then our model is still valuing your asset.
Is there a way to edit the name of a card after upload?
We use a standard naming convention so you may not be able to edit the name of a card. If you think a name needs to be edited please reach out to our support team via chat or email@example.com.
What do the lock/unlock icons mean?
The lock/unlock icon indicates whether the card is stored in the Vault. If you’re interested in this feature, click here for more information.
Can Alt Value be listed in another currency?
At this time we cannot support other currencies.
Can I share my portfolio with others?
Yes! You can set up a Public Gallery by navigating to the bottom half of the screen on the 'portfolio' page, and view your collection in gallery mode. If you click 'set up public gallery', you can configure which cards are viewable to others and create a unique sharable link.
I am unable to add an asset. Can you help?
Please send the card details or cert number through chat or to firstname.lastname@example.org and we can help.
How can I view cards I put in my collection?
If you navigate to the bottom half of the screen on the 'portfolio' page, you can view your collection as line items, with image and details, or in gallery mode by toggling between buttons. If you click 'set up public gallery', you can configure which cards are viewable to others and create a unique sharable link.
How many assets can I have in my portfolio?
Alt has customers with thousands of assets, and we are happy to accommodate your large collection.
How do I correct an Alt Value that does not seem accurate?
If you ever see an asset that seems mis-priced, you can request a re-price via chat support or by emailing email@example.com by providing any reasoning or comparable sales.
What asset types can I upload to my Portfolio?
For our Exchange, Alt currently supports any cards graded by PSA/BGS from any sport or game. For the Portfolio Management and Vault services, we also support raw cards from basketball, football, and baseball in addition to those graded by PSA/BGS. If you send raw cards to our Vault, we can help you get them graded by PSA or BGS. We are continuing to add support for more cards, so please feel free to provide feedback on which card types are most important to you.