How much does it cost to store my cards with Alt?
After your first 3 calendar months of free storage, there is a 0.39% annual fee based on the Alt Value of your portfolio, billed monthly. This equates to 0.0325% per month. There is a $3 minimum fee for all cards which will appear on your first billing statement. You can review charges on a per-item basis before being billed each month on your monthly invoice, and if there are any questions or disputes you can email support@onlyalt.com.
What are the Vault shipping fees?
Shipping fees will be charged for Alt Vault intake and outtake.
Shipping to the Vault: Customers are responsible for shipping charges to the Vault. A prepaid shipping label can be created from your Alt Profile and you will be invoiced for shipping charges via PayPal once we receive your card. Standard shipping rates apply. Customers are also responsible for all insurance coverage for packages sent to the Vault. This can be done through a shipping carrier or a personal policy.
Shipping from the Vault: Customers are responsible for shipping charges from the Vault. Standard shipping rates apply and your account balance must be funded to cover shipping fees at the final step of the outtake process. Packages sent from the Vault are insured by Alt. A signature upon delivery will be required for any packages with a value >$5,000. If multiple cards are requested at outtake, they may arrive in separate packages.
How do I pay for Vault fees?
You’ll be charged for items in the vault on the last day of each month based on UTC. Vault charges will be shown in your given timezone on account statements and email notifications. You can view all historic charges by visiting the ‘account activity’ section found under profile settings. Upon outtake, you’ll be asked to settle any outstanding storage charges as well as outtake fees.
What assets can I send to Vault?
The Vault currently supports all basketball, football, and baseball cards that are raw or graded. All other sports or magic cards are supported only if graded by PSA or BGS.
What kind of security is in place?
All cards are stored in the highest quality secure storage facility in the industry, and fully insured while in the Vault and when being shipped out of the Vault.
How long after sending my assets to the Vault will I see them in my portfolio?
You will receive acknowledgement of receipt within 1 business day of arrival, and your assets will be professionally photographed and available in your Portfolio 3 business days after that.
Are vaulted assets insured?
Yes. All cards vaulted with Alt are insured.
