How much does it cost to store my cards with Alt?
Vault any raw or graded cards with Alt for a one-time $5 fee per card. For a limited time, this intake fee is waived for PSA, BGS and SGC graded cards. There are no ongoing storage fees and you can outtake your cards anytime. If there are any questions or disputes you can email support@onlyalt.com.
What is the sales tax if I ship to Vault?
The Vault is located in Delaware, a sales-tax free state. All purchases sent directly to the Vault are subject to 0% sales tax. All purchases made on Alt's exchange are also subject to 0% sales tax.
What are the Vault shipping fees?
Shipping fees will be charged for Alt Vault intake and outtake.
Shipping to the Vault: Customers are responsible for shipping charges to the Vault. A prepaid shipping label can be created from your Alt Profile and you will be invoiced for shipping charges via PayPal once we receive your card. Standard shipping rates apply. Customers are also responsible for all insurance coverage for packages sent to the Vault. This can be done through a shipping carrier or a personal policy.
Shipping from the Vault: Customers are responsible for shipping charges from the Vault. Standard shipping rates apply and your account balance must be funded to cover shipping fees at the final step of the outtake process. Packages sent from the Vault are insured by Alt. A signature upon delivery will be required for any packages with a value >$5,000. If multiple cards are requested at outtake, they may arrive in separate packages.
How do I pay for Vault fees?
You'll be sent an invoice with the charges for items sent to the vault immediately upon intake.
What assets can I send to Vault?
The Vault currently supports any raw or graded cards. Only cards graded by PSA, BGS or SGC can be listed for sale. We do not support any unopened boxes or packs of cards. All cards are subject to a one-time $5 intake fee per card.
What kind of security is in place?
All cards are stored in the highest quality secure storage facility in the industry, and fully insured while in the Vault and when being shipped out of the Vault.
How long after sending my assets to the Vault will I see them in my portfolio?
You will receive acknowledgement of receipt within 1 business day of arrival, and your assets will be professionally photographed and available in your Portfolio 3 business days after that.
Are vaulted assets insured?
Yes. All cards vaulted with Alt are insured.
