How should I send my packages to Alt?

We recommend shipping with multiple layers of bubble wrap in each respective package. To prevent items from bending or cracking, we suggest adding cardboard to each side of your assets. Placing your assets in a bubble mailer regardless of whether you are shipping the mailer as is or putting it in a larger box can also further prevent damage in the shipping process.

Are packages shipped to Alt insured?

Customers are responsible for all insurance coverage for packages sent to the Vault. This can be done through a shipping carrier or a personal policy. Packages sent from the Vault are insured by Alt. A signature upon delivery will be required for any packages with a value >$5,000. If multiple cards are requested at outtake, they may arrive in separate packages.

For a more detailed explanation of the Alt Shipping Guidelines, click here.