Alt Help Center

Do the cards/assets stay with the owners or are they sent in and stored with Alt?

You can choose either option. If you would like to keep the cards yourself, you can still upload them to Alt to view your digital portfolio; however, only cards stored in the Vault are available to sell (Note: only PSA/BGS graded cards can be sold on Alt, all other raw cards will only be stored). If you would like to store them with us, you can ship them to the Vault and they will be digitized, professionally photographed, and uploaded to your Alt portfolio.

Does Alt offer investment advice?

We do not offer investment advice at this time.

What are your hours for customer support?

We are reachable via chat support or email (support@onlyalt.com). We are available between the hours of 9am-6pm Pacific time.

When will you support additional asset types?

We will continue to add support for additional asset types in the future and welcome all feedback and requests.

I’m a reporter -- how can I get in touch with your PR team?

Please email press@onlyalt.com

I’m interested in doing business with Alt. How can I get in touch?

Please email partnerships@onlyalt.com

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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